Advisory & Conflicts·Financial Advisors

Who Is Your Financial Advisor Really Working For?

Milan Dodhia
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5 min read

Before accepting a financial recommendation, there's one question worth asking: How does the person recommending it get paid?

Most of us seek help with financial decisions.

  • We ask insurance agents about protection.
  • We speak to mutual fund distributors about investments.
  • We consult chartered accountants about tax matters.
  • We approach bankers when we need loans or deposits.

There is nothing wrong with seeking professional assistance. In fact, good professional guidance can be valuable.

But understanding how someone earns their income is an important part of evaluating their recommendation.

Good intentions and financial incentives can coexist

Let's be clear about something.

Earning a commission doesn't automatically make someone dishonest.

And charging a fee doesn't automatically make someone competent or completely free from conflicts.

Many professionals build long-term relationships with clients and provide meaningful support.

However, the way a person or business earns money can influence what services receive attention and which solutions are presented.

In the first model: a professional earns money when a customer purchases an eligible financial product.

In the second model: a professional is compensated directly for an agreed planning or advisory service.

Both businesses need revenue. But their compensation structures may create different incentives.

In the first model, recommending an additional product may generate additional compensation. In the second, the fee may be payable regardless of whether the client makes a transaction, although other conflicts can still exist.

The difference matters.

The recommendation may be suitable. But ask why.

Suppose you approach someone with ₹5 lakh available.

You might receive a recommendation to invest that money.

But what if you also have expensive outstanding debt?

What if your emergency reserve is inadequate?

What if a major family expense is approaching?

In those circumstances, the most useful financial decision may not involve purchasing a new investment product.

A good recommendation requires understanding the complete situation. And it should be possible to explain why a particular action is appropriate.

Understand the role of the professional

In India, different financial professionals operate under different qualifications, regulations and commercial arrangements.

SEBI-registered investment advisers (RIAs) are regulated for personalised investment advice and must meet applicable fiduciary and conduct requirements.

Mutual fund distributors (MFDs) operate within a distribution framework and may receive commissions on eligible products.

Chartered accountants (CAs) may provide taxation, accounting and other professional services, but being a CA alone does not authorise someone to provide every category of regulated investment advice.

Insurance intermediaries have their own applicable IRDAI regulatory requirements.

These roles are not interchangeable.

Before engaging someone, understand which service they are providing and what they are authorised to do.

Five questions every family should ask

Before accepting an important financial recommendation, consider asking:

1. How are you compensated?

Is it a fee, commission, ongoing distribution payment or another arrangement?

2. What alternatives have you considered?

Does the recommendation reflect a comparison of relevant options, including the possibility of taking no action?

3. Why is this suitable for my circumstances?

Can the professional explain the relationship between the recommendation, your goals, your financial position and your ability to take risk?

4. Are there any conflicts of interest I should know about?

Could the professional receive additional compensation because you choose a particular product?

5. Who is responsible for ongoing reviews?

Will the relationship include future support? What happens if the professional changes jobs, closes their business or becomes unavailable?

These aren't accusations. They are reasonable questions when making decisions that can affect your family's financial security.

You should understand your finances even when you trust someone else

Professional guidance can be useful.

But the responsibility to remain informed about your family's finances should never disappear.

  • Keep your own records.
  • Understand the broad purpose of the products you own.
  • Know important renewal dates and obligations.
  • Maintain access to relevant financial documents.
  • And make sure another trusted family member can understand the overall picture.

Because professional relationships can change. Your family's financial responsibilities continue.

A good financial decision should make sense even without a sales pitch

The most useful question is not merely, “Is this a good product?”

It is: “Is this the right action for my family, at this stage of our financial life?”

Before acting, understand your current position, the recommendation, the alternatives and the costs.

Clarity makes it easier to evaluate advice instead of depending entirely on the person delivering it.

Educational information only. The discussion of professional roles does not constitute an assessment of any individual professional or regulated entity.

For One Page Plan readers

Know where your family's finances stand.

Explore One Page Plan to see how a clear financial overview can help you identify what deserves your attention.

Before doing more with your money, understand what you already have.

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#Financial Advisors#Commissions vs Fees#SEBI RIA